What We Do
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From business architecture and process consulting to integration, automation and training, Procentrica helps organisations design, implement and sustain better ways of working.
PROCESS CONSULTING & ENGINEERING
Align strategy, process and technology before transformation begins.
Business Architecture
Align your business strategy with the way work actually gets done. Business architecture helps connect strategic intent with operating reality. We help organisations define capabilities, operating models, roles, information flows and technology foundations that support business objectives.
- Business capability assessment
- Customer and user journey mapping
- Operating model and process alignment
- Centre of Excellence design
Process Consulting
Improve the process before you automate it. We assess how work happens today, identify bottlenecks and areas of inefficiency, and design practical improvements that create a foundation for optimisation and automation.
- Current-state process assessment
- Bottleneck and waste identification
- Business process re-engineering
- Process governance and controls
Process Modelling & Solution Design
Make the work visible before you change it. Process modelling and solution design provide a shared understanding between business and technology teams. We create practical models, requirements and designs that support analysis, delivery, adoption and continuous improvement.
- BPMN process modelling
- Solution architecture and process design
- Requirements definition
- Documentation for delivery teams