Our technology ecosystem

Platforms & Technology

Procentrica uses proven enterprise technologies to help organisations automate processes, manage information, connect systems and preserve historical data.

OpenText AppWorks

Build process automation and case management applications with low-code.

OpenText AppWorks is a low-code development platform for building smart, easy-to-deploy process automation and dynamic case management applications. It lets both business and IT users model business objects, design workflows and deliver content-rich apps, with deep integration into OpenText content management (ECM) so information is available where the process needs it.

Typical Use Cases

• Claims, Underwriting & Policy Issuance
• Citizen Service Requests & Case Management
• Vendor Onboarding & Invoice Automation
• Financial Operations (Payments, Trade Finance)
• Purchasing, Compliance & IT Workflows
• Dynamic Case Management
• Low-Code App Development with AI (Developer Aviator)

OpenText Enterprise Content Management

Manage documents, records and business content with confidence.

OpenText Enterprise Content Management provides a secure and governed environment for managing documents, records, metadata and case files throughout their lifecycle, helping organisations improve access to information, strengthen governance and support content-driven business processes.

Typical Use Cases

• Document Management
• Records Management
• Case Management
• Governance & Compliance
• Search & Retrieval
• Information Governance

AnswerModules

Accelerate the delivery of process-centric business applications.

AnswerModules extends OpenText environments with reusable components that support faster delivery of business applications, forms, workflows, dashboards and content-driven processes.

Typical Use Cases

• Workflow Automation
• Digital Forms
• Business Applications
• Dashboards and Reporting
• Content-driven Processes
• Reusable Components
• Faster Solution Delivery

OpenText Information Archive

Retire legacy systems without losing access to information.

OpenText Information Archive provides a secure repository for historical business information, enabling organisations to preserve records, documents and data while reducing dependency on legacy applications and maintaining access for governance, compliance and business continuity.

Typical Use Cases

• Legacy Application Retirement
• Historical Data Preservation
• Records Retention
• Compliance and Audit Access
• Application Consolidation
• Cloud Migration Preparation
• Long-term Information Accessibility

Integration Technologies

Connect applications, data and services across the business.

Integration technologies enable organisations to connect systems, databases, content platforms, web services and workflow tools so information is available where the process needs it.

Typical Use Cases

• API Strategy and Design
• System Integration
• BPM & ECM Integration
• Data Reuse and Validation
• Event-driven Architectures
• Service-Oriented Architectures
• Security and Access Management